Lesotho Postbank

The Lesotho PostBank (LPB) is 100 percent owned by the Lesotho Government, and prides itself on being an indigenous bank that is wholly managed by Basotho. It was founded to provide banking services to under-banked and unbanked Basotho in both rural and urban areas, and remains committed to its mandate of answering the challenge of financial exclusion in the country.


Licensed by the Central Bank of Lesotho, the LPB was incorporated in 2004 and started its operations in 2005, offering savings and deposit taking services. In 2010 it diversified into lending and in 2012 introduced electronic transacting services. To date the PostBank has rolled out 14 branches and ATMs in Maseru, Maputsoe, Hlotse, Qacha's Nek, Quthing, Mafeteng and Thaba-Tseka, with new ones to be deployed soon.


Since starting operations, the LPB has attracted a substantial client base and has introduced additional products to address the diverse needs of its customers. While retaining the book-based savings account, it has also introduced debit cards for transacting business. Other products and services include, but are not limited to, the selling of airtime on ATMs and POSs, and local and regional bank transfers. In addition to the introduction of new products, the PostBank now segments its customers into retail and business, and offers products that suit those distinct portfolios.


In 2017, LPB took a giant leap in fulfilling its mission to provide modern banking services to its customers at affordable pricing by upgrading its Core Banking System. The upgrade commenced in September 2016 and was launched in May 2017. The Bank is currently processing all its banking transactions and services from the upgraded (new) system. The benefits of the new system include new and improved products which are customisable to meet individual customer needs; SMS notifications; security features to give the customer peace of mind.